Clay County Medical Center proudly announces its inclusion in Becker's list of the best hospitals for nurse communication in Kansas. This recognition is based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, and underscores the exceptional quality of patient care provided by the hospital’s nursing staff.
Becker’s compilation of top hospitals for nurse communication draws from publicly reported HCAHPS measures provided by the Centers for Medicare & Medicaid Services (CMS). The nurse communication star rating is derived from three critical HCAHPS survey questions that assess how effectively nurses explain things, listen carefully to patients, and treat patients with courtesy and respect. The latest data reflects patient experiences from July 2022 to June 2023.
Clay County Medical Center is honored to be recognized for its outstanding nurse communication, a testament to the dedication and professionalism of its nursing team. The recognition reflects the hospital’s commitment to ensuring that patients receive clear explanations, attentive listening, and respectful care during their healthcare journey.
"We are incredibly proud to be recognized for our focus on effective nurse communication," said Austin Gillard, CEO of Clay County Medical Center. "This achievement is a direct result of the hard work and compassion of our entire nursing staff. We strive every day to provide the highest level of care and ensure that our patients feel heard and respected."
The hospitals featured in Becker’s list represent the highest standards in patient communication across the state. In addition to Clay County Medical Center, other notable Kansas institutions recognized include Kansas City Orthopaedic Institute, Manhattan Surgical Hospital, Pratt Regional Medical Center, and many others.