Financial Assistance
At Clay County Medical Center, we understand that medical expenses can create additional stress during an already difficult time. Our team is committed to helping patients understand their financial responsibilities and explore available payment options.
Financial Assistance Program
Clay County Medical Center is dedicated to providing quality healthcare regardless of a patient's ability to pay.
If you are concerned about paying for medical services or an existing balance, our Financial Assistance Program may be able to help. Financial assistance applications are available through our Patient Accounts Representative or by downloading the forms below. Once a completed application is submitted, your eligibility for assistance will be reviewed.
Financial Assistance Program Information
Application for Financial Assistance
Provider Eligibility
Financial Assistance Policies
Insurance & Billing Assistance
Our Business Office can assist with:
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Understanding insurance coverage
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Verifying insurance eligibility and benefits
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Obtaining insurance authorizations when required
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Exploring payment options
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Answering billing questions
Understanding Your Statement
After insurance has processed your claim, payment is expected for any remaining balance.
We accept:
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Cash
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Personal checks
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Money orders
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Visa
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Mastercard
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Discover
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ACH payments (one-time or recurring)
If you are unable to pay your balance in full, please contact our Patient Accounts Representative to discuss payment plan options.
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If you believe your insurance company has processed your claim incorrectly, we recommend contacting your insurance provider before contacting CCMC. When calling about a billing question, please have the following information available:
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Patient name
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Date of service
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Account number
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Explanation of Benefits (EOB) from your insurance company
Release of Billing Information
To authorize another person to receive billing or account information related to a patient account, please complete the form below.
Contact Us
Main Phone: 785-632-2144
Billing Contacts
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Blue Cross: Ext. 3753
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Medicare: Ext. 3742
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Medicaid: Ext. 3749
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All Other Insurance: Ext. 3773
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Patient Accounts Representative / Private Pay / Payment Plans: Ext. 3740
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Office Hours
Monday – Friday | 8:00 a.m. – 4:30 p.m.